A Pet Villa Pet Boarding Daycare and Grooming

Rough handling during intake

“the little one (8lbs) was hanging by its neck collar off the ground struggling.”

Employee vaping near animals

“saw a white blonde employee vaping by all the dogs.”

Dog returned with unexplained injury

“I left my dog here for 3 nights, and after bringing him home, he limped for 2 days straight.”

Lack of live webcams for all areas(4 mentions)

“The large dogs are not on camera so there's no way to see our puppy when we board her here.”

Stinky pets upon pickup(3 mentions)

“mostly every time we do pick up Leia after a stay, she's quite stinky.”

Strict reservation enforcement for package holders(2 mentions)

“If I have paid for a package, I should be able to drop off my dog without having to make a reservation.”