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Adorybull Groom and Board

Name: Adorybull Groom and Board
Address: 12635 Buffalo Rd, Clayton, NC 27527, Clayton, NC, 27527.0, US
Telephone: +1 919-359-1548
Rating: 4.6

12635 Buffalo Rd, Clayton, NC 27527

4.6

92 Google reviews

Staff overnightOutdoor yardAccepts puppiesMedication adminGrooming

Overview

Adorybull Groom and Board is a family-owned pet boarding and grooming facility in Clayton, NC offering indoor boarding with outdoor play areas. They provide boarding for dogs and cats with pricing based on size, grooming services, and retail products including pet food and supplies.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication adminExtra fee

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Required vaccinations: Rabies, Distemper/Parvo, Bordetella, Negative fecal

Policies & Details

Hours & Billing

Drop-off hours:8-9 a.m.

Pick-up hours:5-6 p.m.

Cancellation & Deposits

Cancellation notice:1 day notice

Cancellation penalty:24-hour notice of cancellation from first day of boarding needed

Deposit required — $50 for holiday boarding

Holiday surcharge

Care & Play

Group play

Solo play

Comfort items allowed

Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Separate play for intact

Safety & Emergency

Emergency vet protocol:On call

Emergency vet cost:Owner

Extras

Senior dog accommodations

Owner operated

What Reviews Say

90 reviews analyzed

Adorybull Groom and Board is overwhelmingly beloved by customers, with 90% of reviews being 5-star. The facility excels at grooming and boarding, with staff (especially Rachel, Laura, and owner Francine) frequently praised for genuinely loving animals and providing excellent care for anxious, senior, and special-needs dogs. However, there are 2 serious safety-related 1-star reviews (dog injured during boarding, staff mishandling aggressive dog) that slightly drag down the safety score. The owner responds to nearly every review within a day with warm, personalized messages. This is clearly a beloved local business with an extremely loyal customer base.

Staff

4.9

Dog happiness

4.8

Cleanliness

4.8

Communication

4.7

Value

4.7

Facility

4.6

Safety

3.2

People love

Staff genuinely loves animals/treats them like family(25)Excellent grooming results(20)Great with anxious/senior/special needs dogs(12)Clean facility(8)Reasonable pricing(6)Dogs happy to return/love coming here(15)

Staff shoutouts

Rachel(6 mentions)Laura(6 mentions)Francine(8 mentions)Christine

Worth noting

Dog returned injured with scratches and swollen/cut face after boarding

“came and picked him up and he had scratches on him and his face was swollen and all cut up. When asked what happened the staff said 'oh that happens sometimes'”

Staff mishandled aggressive/fearful dog - grabbed from owner, used profanity

“an employee tried to grab him from me immediately as he came out of the car... the employee yelled a profanity at my dog and got short with me”

Dog showed behavioral changes (hiding, not normal) after grooming

“now just a month ago and this puppy is just hidding and not normal”

Grooming results - dog shaved too short/not as requested(3 mentions)

“they shaved him all the way down... do not recommend”

Insufficient playtime/exercise for boarding dogs

“I do not think the dogs get enough playtime”

Owner replies to 98% of reviewsAvg response: 1dwarm tone42 repeat customers

Top Rated

4.6 stars from 92+ reviews

This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 92 reviews.

At a Glance

Google rating

4.6/ 5

Review scoreInsufficient topic coverage

Amenities5 of 14

Reviews92

Repeat customersNumber of reviews that mention returning or being a regular customer.42

Pricing

Boarding

$30–$55/night

Contact

Visit Website +1 919-359-1548 12635 Buffalo Rd, Clayton, NC 27527

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