Adventure Pet Resort

Dog died within 20 minutes of pickup

“The fact that my dog was dead 20 minutes after I picked him up from your facility, and you had every excuse in the world, including 'he was fine,' speaks volumes.”

Dogs contracted kennel cough resulting in $4,000+ vet bills

“Our boxer developed a cough a day later. A visit to the vet revealed kennel cough... a follow up visit required bloodwork, imaging, and a 4-figure vet bill about Raider being in very poor condition.”

Staff physically struck a dog

“I was watching the live feed and watched the attendant smack a husky in the face on purpose in the big dogs room.”

Dog dragged by collar causing potential trachea/spine injury

“I watched on camera as the attendant dragged him out of the small dog play area by his collar.”

Dogs left in feces-covered room with no stimulation

“The 'individual play time' that you pay extra for is just them leaving your pet on a feces covered room alone with no stimulation or structures.”

Dogs sleeping in urine, unsanitary conditions

“Our 2 dogs slept in their urine. They smelled like urine when we picked them up.”

Pricing/billing disputes and hidden fees(6 mentions)

“They charged me the $10 to dremmal nails and didn't do them. They offer a free bath after 3 nights and was clearly not bathed.”

Dogs getting sick after stays (kennel cough, parasites, diarrhea)(6 mentions)

“Every time I take my dogs here they come back with diarrhea and some sort of parasite. Never again.”

Dirty facilities and poor hygiene(5 mentions)

“This place is so dirty, my dogs came back smelling so bad and one of them developed rashes.”

Lack of facility transparency (no tours allowed)(4 mentions)

“Biggest red flag is they do not allow you to site their facility.”

Individual playtime issues (extra charges not disclosed, dogs left alone)(3 mentions)

“The front desk employee conveniently 'forgot' to mention that this individual playtime would come at an extra cost per day per dog.”