Pawsh Palace

Dog injured while at facility (bloody paws, mauling incident)

“I picked up my dog with raw and bloody front paws. He cried for a week after boarding.”

Dog returned in poor condition (dirty, dehydrated, stressed)

“Came to pick him up and he was in the worst condition I've ever seen him. Dirty, dehydrated, and stressed.”

Grooming without consent (cutting whiskers, wrong cut)

“The groomer not only used clippers but also INTENTIONALLY CUT OFF MY DOG'S WHISKERS without my consent.”

Staff on phones/not actively supervising dogs

“Every time I checked the camera service they offer, the person there was just sitting in a chair, looking at her cellphone.”

Price concerns - considered expensive(12 mentions)

“It was a little pricey but I will pay for My Babies Comfort.”

Grooming quality issues(8 mentions)

“The cut was terrible, her nails were not trimmed, etc.”

Camera system limitations(5 mentions)

“Just not a fan of the horrible camera angles. I want to be able to see my dog fully.”

Communication gaps(4 mentions)

“My partner picked up our dog and was given no report on how she did.”