Doggie District - Silverado

Reported paid grooming not completed or performed inadequately

“75% of the time they don’t actually get your dog in. completely unreliable. this last time they charged me for grooming, but my dog was a mess and showed no sign of being bathed.”

Reported illness after boarding

“My dog was there for 4 days and came home having liquid stools and vonitting for two days so far.”

Persistent unwanted marketing communications

“They will spam you with text messages. Their marketing service changes the number each time so you can't even block it.”

Negative perception of accommodations and outdoor play area

“the dogs "suites" were cages small ones too. And their outdoor yard didn't seem much like a fun playing yard at all.”

Reported service-dog terminology and policy interaction

“Mikaela: ma'am I don't know what SD stands for but yes I am well educated I have a service dog as well.”

Grooming reliability

“75% of the time they don’t actually get your dog in. completely unreliable.”

Unwanted marketing messages

“They will spam you with text messages.”

Reported post-stay illness

“My dog was there for 4 days and came home having liquid stools and vonitting for two days so far.”

Vaccination and policy communication

“she informed me (in the rudest way possible) that my dog needed DA2PPV.”

Perceived excessive entry requirements

“A hastle, to many rules to get in.”