All About Dogs and Cats

Cat grooming causing injuries (nicks/cuts)

“this is the second time my cat has gotten a lions cut and is covered in nicks and cuts”

Communication breakdown during boarding - unreachable for hours

“It was hard to get ahold of them to get updates. My first time boarding my pups and it really sucked not being able to get ahold of someone for hours.”

Inconsistent service reliability - groomer availability

“They advertise for walk in services but can never do them because they only have one groomer who also doesn't seem to have regular hours.”

Cat grooming quality and handling(3 mentions)

“whoever does the cat grooming does a bad job, you shouldn't be constantly nicking my cat with clippers/razors”

Communication issues(2 mentions)

“It was hard to get ahold of them to get updates”

Staff rudeness/atitude(2 mentions)

“Lisa was very rude”

Walk-in service inconsistency

“They advertise for walk in services but can never do them because they only have one groomer”