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Almost Home Pet Resort

Name: Almost Home Pet Resort
Address: 245 Airport Rd, Rutherfordton, NC 28139, Rutherfordton, NC, 28139.0, US
Telephone: +1 828-287-7040

245 Airport Rd, Rutherfordton, NC 28139

4.7

38 Google reviews

Overview

Almost Home Pet Resort is a pet boarding service and grooming facility located in Rutherfordton, NC. The website content was not accessible as it showed only a security verification page. Based on Google listings, the facility offers pet boarding and grooming services.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

What Reviews Say

38 reviews analyzed

Almost Home Pet Resort enjoys overwhelmingly positive reviews with 33 of 38 reviews giving 5 stars. The facility excels in dog happiness, with pets described as excited to return and receiving loving care. Grooming quality and staff kindness are frequently praised, with specific staff members (Jean, Alison, Gina) receiving notable recognition. Two negative reviews cite rude customer service and inflexible drop-off policies with extra fees, but these appear to be isolated incidents. The owner actively responds to reviews with warm, personalized messages, demonstrating genuine care for both pets and owners.

Dog happiness

5.0

Cleanliness

4.8

Safety

4.8

Facility

4.8

Communication

4.7

Staff

4.6

Value

4.3

Drop-off / pickup

3.5

People love

Exceptional grooming quality(12)Staff treats dogs like family/loving care(10)Dogs happy and excited to return(8)Safe/secure environment(5)Great communication/updates(4)

Staff shoutouts

Jean(5 mentions)Alison(5 mentions)Gina(3 mentions)Nana(2 mentions)Neil

Worth noting

Poor customer service/rudeness(2 mentions)

“the owner was VERY rude to my teen daughter. My daughter was 10 minutes late to the appointment and of course the appointment was canceled”

Inflexible drop-off hours with extra fees

“Drop off hours are 2-5. Which is extremely inconvenient. Wanted to drop off in the morning because we are leaving for vacation. To do this you have to pay $12 day care fee per dog”

Owner replies to 18% of reviewswarm tone15 repeat customers

At a Glance

Google rating

4.7/ 5

Review score

4.6/ 5

Amenities0 of 14

Repeat customersNumber of reviews that mention returning or being a regular customer.15

Pricing

Contact facility for pricing

Contact

Visit Website +1 828-287-7040 245 Airport Rd, Rutherfordton, NC 28139

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