Rosey Lane Boarding & Grooming Kennel LLC.
117 Rosey Ln, Rutherfordton, NC 28139
Overview
Rosey Lane Boarding & Grooming Kennel is a family-owned pet care facility in Rutherfordton, NC offering dog and cat boarding with climate-controlled indoor runs connected to private covered outdoor exercise areas. They also provide professional grooming services for all breeds and sizes, with full camera monitoring and security systems throughout the property.
Amenities & Policies
Required vaccinations: Rabies, DHPP
Policies & Details
Care & Play
Safety & Emergency
Extras
What Reviews Say
129 reviews analyzedRosey Lane presents a stark duality: the vast majority (113 of 129 reviews) are 5-star ratings praising the caring staff, quality grooming, and reasonable prices, with many customers describing the facility as a second home for their pets. However, a small but significant number of serious complaints reveal critical safety and sanitation issues including a dog death, near-starvation incident, diabetic pet not receiving insulin, Giardia outbreaks, and extreme unsanitary conditions. The owner's responses to negative reviews are often defensive and lengthy, citing regulatory compliance rather than addressing customer concerns. While most pets thrive here, the severity of the safety incidents (including a death) warrants serious caution.
People love
Staff shoutouts
Worth noting
Dog died while in boarding care - German Shepherd killed, body left under tarp in blazing sun
โMy 5 year old German Shepherd was killed while in their boarding care in June 2017. They said they'd put her in office in AC but obviously that didn't happen.โ
Dog returned emaciated, nearly died from starvation/neglect
โWhen picked up, he was skin and bones, emaciated, with sores all over his legs. One more day and he would probably not be with us.โ
Diabetic cat not given insulin for 4 days
โMy cat is a diabetic and they didn't give him his insulin for 4 days.โ
Giardia parasite infection - severe digestive illness transmitted to dogs
โMy dog was returned to me with diaharea on her rear end and it is Giardia. It's a severe parasite that infects the digestive tract.โ
Extreme unsanitary conditions - urine soaked facility, filthy kennels
โVery VERY dirty. Overwhelming scent of pet urine. The urine permeated literally everything.โ
Sanitation and cleanliness issues(5 mentions)
โVery VERY dirty. Overwhelming scent of pet urine.โ
Dogs contracting kennel cough or other illnesses(3 mentions)
โAll of them have also been sneezing and coughing and was diagnosed with kennel cough.โ
Medication administration errors(3 mentions)
โWhen we returned on Monday, I noticed that they didn't return their meds so we had to go back up there to get them and only part of the meds were given as well.โ
Communication delays(2 mentions)
โIt took them 2 days to get back to me after I message for a second time.โ
Dogs returned smelling bad/not properly cared for(3 mentions)
โAll 3 of my dogs came home smelling like they had been in an animal shelter for months.โ
At a Glance
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