AmericanK9 Dog Training, LLC

Requested reactivity training reportedly did not improve the dog's leash reactivity.

“He is still leash reactive No change!!!”

Unclear feeding arrangements and lack of follow-up for a picky eater.

“After a follow up call, I was told the meals are given during training... Never received a return phone call on how that would work for my case.”

Boarding drop-off coordination failure.

“The drop off/Training - Was confusing. They were not expecting him or did not have him on the list.”

Promised post-boarding follow-up was reportedly delayed or missed.

“Here we are approaching week 4. I have heard nothing, and I choose not to initiate the anticipated phone tag.”

Customer reported feeling deprioritized after payment.

“I received an email stating they were busy with new clients, too bad for us who already paid.”

Alleged recording without consent and unresolved owner communication.

“The owner videod me with other dogs around my dog, without my consent and has yet to talk with me.”

Insufficient communication and updates(4 mentions)

“Would like more feedback on dogs - how everything went while there. Behavior, interaction, eating, etc”

Pre-boarding communication delays(3 mentions)

“The communication leading up to boarding left something to be desired. There was a ton of phone and email tag with Krys.”

Consultation perceived as poor value(2 mentions)

“I paid $25 for an evaluation. But all it was was sitting in an office talking about price of plans.”

Training outcome did not meet expectations(2 mentions)

“He is still leash reactive No change!!!”