Dogwood Acres Pet Retreat
439 W Central Ave #2027, Davidsonville, MD 21035
Overview
Dogwood Acres Pet Retreat is a family-owned facility operated by Kurt and Audrey for over 20 years, offering dog boarding, daycare, grooming, and training services at two Maryland locations (Davidsonville and Kent Island). The facility features climate-controlled accommodations with private outdoor patios, indoor/outdoor play areas, a bone-shaped pool and water park, live webcams, and specialized care including medication administration and a 24-hour on-call veterinarian.
Amenities & Policies
Required vaccinations: Rabies, Distemper, Bordetella, Canine Influenza, FVCRP
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Safety & Emergency
Extras
What Reviews Say
393 reviews analyzedDogwood Acres is a premium, high-end facility widely praised for its beautiful grounds, bone-shaped pool, and the visible excitement dogs show upon arrival. While the majority of customers feel the 'resort' experience justifies the cost, a significant minority criticizes the aggressive upselling of luxury suites and mandatory high-tier packages during busy seasons. Management is highly active in responding to reviews, often providing detailed counter-arguments or internal records to address complaints regarding pet injuries or billing disputes.
People love
Staff shoutouts
Worth noting
Injuries and medical oversight
“One of the employees said they had noticed 3 days prior to us picking her up that she was having difficulty walking which meant she went 3 days in pain with out them ever trying to call.”
Forced high-tier pricing during peak times
“I was informed that I no longer had the option to book to a lower size accommodation... management assumes that I will automatically book the largest accommodation at the increased rate.”
High cost and upselling(12 mentions)
“The price gouging is ridiculous... they only offer the highest tier package. At this point we are talking $80+/day BEFORE adding the extras.”
Communication/Phone Tag(5 mentions)
“Keep leaving voicemails. We get calls back and have been playing phone tag for 2 weeks.”
Billing and Deposit issues(4 mentions)
“It has been over 1 year and I have not received my deposit back. I attempted to contact the business regarding the deposit and I have sent numerous emails.”
At a Glance
Pricing
Boarding
$60–$81/night
Daycare
$34–$47/day
Contact
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