Amherst Boarding Kennel

Health and Parasites

“diagnosed that she had scabies (a highly contagious parasite) and likely got it from the kennel... 2 times now my dogs got kennel cough from here.”

Hygiene/Sanitation concerns

“He came home with a cut on his muzzle and reeked of urine... the kennel was incredibly loud and dirty.”

Unresponsive Communication(6 mentions)

“4 messages left during business hours plus using the contact form through their website have gone unanswered.”

Administrative/Check-in Issues(3 mentions)

“They had our reservation nothing else... They wanted all our records which we did not bring since we brought them before to the manager.”

Smell of Urine upon pickup(2 mentions)

“The first weekend after we picked her up, we noticed she smelled like pee. Not just a little bit, but she reeked of it.”