Love Your Dog
8625 Transit Rd, East Amherst, NY 14051
Overview
Love Your Dog is a full-service dog facility offering daycare, boarding, grooming, and training for 35+ years in East Amherst, NY. They provide cage-free care with 8+ hours of structured play, temperature-controlled facilities, and overnight potty breaks. Services include temperament evaluations, group/solo play, and special senior dog accommodations.
Amenities & Policies
Dog-to-staff ratio: 6:1
Required vaccinations: Rabies, DHPP, Bordetella
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Requirements
Safety & Emergency
Extras
What Reviews Say
243 reviews analyzedLove Your Dog is highly regarded for its top-tier training programs and grooming services, with many long-term clients praising the staff's genuine affection for animals. However, significant concerns exist regarding communication transparency, specifically involving a failure to directly notify owners of a kennel cough outbreak and occasional confusion regarding facility moves and billing policies. While the majority of dogs leave happy and exhausted, a few isolated incidents of crate-related injury and illness highlight a need for better real-time reporting to owners.
People love
Staff shoutouts
Worth noting
Failure to notify clients of viral outbreak (Kennel Cough)
“Tyler admitted that there was an outbreak of kennel cough 'at some point in the fall' and I asked once again, why was this concealed from us?”
Physical injury/Crate anxiety neglect
“I noticed his nose was all red and raw... he probably was rubbing his nose against the crate... AND THEY DID NOT EVEN TELL ME WHEN I PICKED HIM UP.”
Communication regarding facility moves/hours(3 mentions)
“Only glitch is communication glitches on hours of operation, especially on weekends (app vs website vs door).”
Hidden fees/Pricing transparency(4 mentions)
“They never mentioned an extra fee is charged by using a credit card... No mention I would still be charged for the extra day.”
Dogs returning home dirty(3 mentions)
“After one day my dog came home drop dead filthy and with three different small cuts on his tummy.”
Top Rated
4.6 stars from 247+ reviews
This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 247 reviews.
At a Glance
Dog-to-staff ratio
6:1
Pricing
Boarding
$35–$60/night
Daycare
$20–$40/day
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