Sherman Oaks facilities
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Andy's Pet Grooming and Daycare

2141, 13236 Riverside Dr, Sherman Oaks, CA 91423

4.3
199 Google reviews
Cage-freeStaff overnightAccepts puppiesMedication adminGroomingTrainingClimate controlledOvernight potty breaks

Overview

Andy's Pet Grooming and Daycare is a comprehensive pet care facility in Sherman Oaks offering cage-free daycare, overnight boarding, grooming, and dog training services. The facility operates 24/7 with staff supervision, climate-controlled indoor play spaces, and requires all dogs to be at least 6 months old and spayed/neutered. Pricing ranges from $65/night for boarding to $38/day for daycare with packages available.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies6+ months
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, DHPP

Policies & Details

Hours & Billing

Checkout time:12pm
Late pick-up fee:$20
Billing method:Per night

Care & Play

Group play
Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Required at 6 months

Safety & Emergency

Emergency vet cost:Owner

Extras

Multi-dog discount — 20% off second dog
Senior dog accommodations
Owner operated

What Reviews Say

199 reviews analyzed

The facility receives high praise for its speed, cat grooming expertise, and successful 'board and train' programs, with many long-term customers loyal to the family-owned vibe. However, there are severe polarizing reports regarding the owner's professional integrity, specifically concerning refund refusals and aggressive responses to criticism. While many dogs leave happy, a significant minority of reviews cite physical injuries and poor sanitary conditions in the boarding area.

Drop-off / pickup
4.5
Cleanliness
4.2
Dog happiness
3.9
Staff
3.8
Facility
3.5
Value
3.4
Communication
3.2
Safety
2.8

People love

Speed of Service(8)Cat Grooming(7)Training Success(4)

Staff shoutouts

Rosa(3 mentions)Fernanda

Worth noting

Physical injury during grooming (cuts/ripped nails)

“They ripped my poor little dogs nail right off the skin... caused a huge crack and her nail is now disconnected.”

Neglect/Sanitation in boarding/daycare

“Second time I picked him up he was completely saturated in urine. They didn’t even clean him.”

Refusal of refunds for unused services after pet death

“Simon refused to refund the grooming package, essentially stealing my money as he provided no services [after dog died].”

Pricing and Hidden Fees(6 mentions)

“BEWARE they will overcharge you if you’re not careful... The guy will tell you it’s this and that and when you try to clarify he brushes you off.”

Package/Record Keeping Issues(3 mentions)

“They told me I had used all of my sessions. However, they couldn’t tell me when I had used these sessions.”

Owner Rudeness/Aggression(7 mentions)

“The owner called to yell at me and tell me that I am a bad person.”

Owner replies to 45% of reviewsdefensive tone24 repeat customers

At a Glance

Google rating
4.3/ 5
Review score
3.7/ 5
Amenities8 of 14
Reviews199
Repeat customersNumber of reviews that mention returning or being a regular customer.24

Min puppy age

6 months

Pricing

Boarding

$65–$125/night

Daycare

$38–$800/day

Contact

Visit Website+1 818-616-3466Get directions to 2141, 13236 Riverside Dr, Sherman Oaks, CA 91423

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