Animal Care Center of Somerset

Allegations of pet death during/after routine procedures

“they return our puppy, dead in a trash bag duct taped closed!”

Boarding neglect (physical injuries and hygiene)

“He had bleeding sores on feet and legs. He also was treated for kennel cough 5 days later.”

Boarding care quality(5 mentions)

“the bag I packed for my dog was NEVER unpacked... she at some point in the week had took diarrhea and was never washed”

Pricing/Hidden fees(4 mentions)

“There are ALWAYS extra 'fees'. After boarding for a few days, my dog returned with bloody, infected elbows.”

Emergency responsiveness(2 mentions)

“called the 24/7 emergency line and all they said was 'a vet will call you back.' almost 24 hours later they had not even called back”