Animal Oasis
1855 E Peckham Ln Ste CDE, Reno, NV 89502
Overview
Animal Oasis is a pet boarding, daycare, and grooming facility in Reno, Nevada, open 7 days a week from 6AM-7PM. They require a temperament test before boarding and have specific vaccination requirements including Bordetella (every 6 months), DHLP, Rabies, and K-9 Influenza for dogs. Curbside service is currently in place with weekend tours by appointment only.
Amenities & Policies
Required vaccinations: Bordetella, DHLP, Rabies, K-9 Influenza, FVRCP, Feline Leukemia
What Reviews Say
217 reviews analyzedAnimal Oasis is highly regarded for its affordable pricing and the genuine affection staff show toward dogs, with many owners reporting their pets are excited to arrive and exhausted upon return. However, the facility's strict curbside-only policy and refusal to allow tours during the week are significant points of friction for new customers. While the owner is highly responsive to feedback, the tone of these responses often leans toward defensive or confrontational when addressing negative experiences.
People love
Staff shoutouts
Worth noting
Cat neglect and escape
“My cat smelled horribly of pee and so did his cage... They couldn't get him back in his cage and he escaped out the back.”
Grooming injury (cuts/gashes)
“I called Animal Oasis immediately back when I found the gash on the inside of his leg.”
Unattended play groups
“she had left a play group unattended for several minutes while assisting me.”
Curbside-only policy/No indoor access(5 mentions)
“FYI you will not allowed inside at all. Curbside only. No thank you.”
Communication/Unreturned calls(4 mentions)
“I have called 3 times now in the last 2 weeks, left a message & Never got a call back.”
Grooming quality (matting disputes)(3 mentions)
“They don't actually know how to properly groom a standard poodle... stopped partially through.”
Top Rated
4.6 stars from 230+ reviews
This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 230 reviews.
At a Glance
Pricing
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