Archdale facilities
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Archdale Animal Clinic

10547 N Main St suite f, Archdale, NC 27263

4.6
458 Google reviews
Outdoor yardOnline booking

Overview

Archdale Animal Clinic is a full-service veterinary hospital in Archdale, NC that has been serving the community for over 30 years. While primarily a veterinary clinic offering wellness care, surgery, dentistry, and diagnostics, they also provide boarding services for dogs and cats while pet owners are away. As an animal hospital with veterinary staff on-site, they can accommodate pets with medical needs and provide emergency veterinary care if needed.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, DHPP, Bordetella

Policies & Details

Safety & Emergency

Emergency vet protocol:On site
Emergency vet cost:Owner

What Reviews Say

458 reviews analyzed

Archdale Animal Clinic enjoys overwhelmingly positive reviews with a rating distribution heavily skewed toward 5 stars. The clinic excels in compassionate care, particularly for end-of-life services, and has built strong loyalty among long-term customers spanning decades. However, there are serious red flags involving multiple incidents where boarded dogs escaped and were killed on nearby I-85 highway, with owners not notified for 12+ hours - a pattern that represents a critical safety failure. Some customers also report difficulty securing same-day urgent appointments and perceive pricing as high. The owner actively responds to nearly all reviews with professional, empathetic messages.

Cleanliness
4.8
Dog happiness
4.7
Facility
4.7
Staff
4.6
Communication
4.5
Value
4.2
Safety
2.5

People love

Exceptional staff compassion and kindness(85)Knowledgeable and thorough veterinarians(60)Long-term customer loyalty (20+ years)(45)Excellent end-of-life care(25)Fair/reasonable pricing(20)Good with anxious pets(15)

Staff shoutouts

Dr. Kelsey(12 mentions)Dr. Ayer/Ayers(15 mentions)Dr. Milliren(8 mentions)Dr. Buttke(10 mentions)Dr. Levie(6 mentions)Dr. La Vigne(8 mentions)Dr. Rubow(5 mentions)Dr. Malpass(4 mentions)Sharon(4 mentions)

Worth noting

Dog escaped from boarding and killed on I-85 highway - owner not notified for 12+ hours

โ€œThey lost my dog on a Thursday night, didn't notify me and went home.. Friday morning they come in and decide to notify my family that they lost my dog the night before. I ran around Archdale for 2 hours before I found him scared, in the median on I-85. As I was running up to him, he was so terrified of the cars, he ran into the northbound lanes of the interstate and I watched my dog get killed ten feet in front of me.โ€

Pet died after visit without clear explanation - inadequate diagnostics

โ€œAfter a brief look, I was told, 'That looks terrible, here are some antibiotics.' No bloodwork, imaging, or further diagnostics were offered or performed. He passed away on 2/10/26, just one week after that visit, without us ever getting a clear explanation for what was wrong.โ€

Misidentified pet gender leading to fatal outcome

โ€œWe got the shots and were told the cat, butterbeer, was a female... 3 days after the initial discoloration in the urine I found butterbeer barely responsive... This is when we found out the shocking news that butterbeer was in fact a male. That the initial spotting and discoloration of urine meant a blockage. This blockage had caused toxic buildup that ended up being fatal.โ€

Difficulty getting same-day/urgent appointments(8 mentions)

โ€œwhen one of our dogs needed to be seen on short notice for an injury they said it would be a week to be seen, due to being short staffedโ€

Perceived high pricing(6 mentions)

โ€œThey are very pricey. Somehow a neuter, microchip, and a shot they called and said he needed for itching came to $503.76โ€

Front desk staff attitude(4 mentions)

โ€œThe reception staff is a little rude; they act like they are doing you a favor for taking your call and are rushed and very 'to the point.'โ€

Emergency cases turned away(4 mentions)

โ€œmy dog was very sick maybe even dying and y'all would not work her in she is a patient thereโ€

Owner replies to 98% of reviewsAvg response: 1dprofessional tone95 repeat customers

At a Glance

Google rating
4.6/ 5
Review scoreInsufficient topic coverage
Amenities2 of 14
Repeat customersNumber of reviews that mention returning or being a regular customer.95

Pricing

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