Tyler facilities
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Bark Avenue Boarding & Grooming

bark avenue

3523 W Erwin St, Tyler, TX 75702

4.6
155 Google reviews

Overview

Bark Avenue Boarding & Grooming is a kennel facility in Tyler, TX with a 4.6-star Google rating from 155 reviews. The provided website content contains only images with no readable text, making it impossible to extract detailed information about their services, policies, pricing, or facilities.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

What Reviews Say

149 reviews analyzed

Bark Avenue is highly regarded for its affordability, cleanliness, and ability to accommodate last-minute boarding needs during emergencies. While the majority of customers report happy, well-groomed pets, there are significant polarized reports regarding management's temperament and occasional grooming injuries. The facility appears to be a staple for long-term regulars, though new clients should be aware of mixed experiences regarding staff empathy.

Cleanliness
5.0
Value
4.9
Facility
4.8
Dog happiness
4.7
Drop-off / pickup
4.5
Staff
4.2
Communication
3.8
Safety
3.5

People love

Affordability(12)Post-visit exhaustion (Tired/Happy dogs)(8)Emergency accommodation(4)

Staff shoutouts

Wendy(8 mentions)Nicholas

Worth noting

Physical injuries during stay/grooming

“found a puncture wound on his left first knuckle, and a few days afterward found 3 more puncture wounds on his back left leg.”

Unprofessional/Hostile management behavior

“The office manager, Kathy... responded with 'No Ma'am! We don't even like your dog!' ... She stated that, 'Your family member being on hospice is not our problem!'”

Grooming injuries/cuts(2 mentions)

“He’s unable to walk and has been crying in pain due to being cut.”

Staff defensiveness/rudeness(3 mentions)

“He got mad a me and told me 'it pisses him off because I personally took care of the dog'.”

Owner replies to 42% of reviewsdefensive tone24 repeat customers

Top Rated

4.6 stars from 155+ reviews

This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 155 reviews.

At a Glance

Google rating
4.6/ 5
Review score
4.4/ 5
Amenities0 of 14
Reviews155
Repeat customersNumber of reviews that mention returning or being a regular customer.24

Pricing

Contact facility for pricing

Contact

Visit Website+1 903-597-4459Get directions to 3523 W Erwin St, Tyler, TX 75702

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