Tyler facilities
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The Paw Spot Pet Resort

11173 County Rd 168, Tyler, TX 75703

4.7
71 Google reviews
Outdoor yardPool / water playAccepts puppiesMedication adminClimate controlledOvernight potty breaksOnline booking

Overview

The Paw Spot Pet Resort is a veterinary-owned luxury boarding and daycare facility in Tyler, TX offering dog and cat boarding with traditional runs ($30/night) and luxury suites ($45/night), plus dog daycare with group play, a full-size pool, and both indoor and outdoor play areas. They accept puppies as young as 8 weeks and require vaccinations including rabies, DHPP, Bordetella, and negative fecal test.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies2+ months
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, DHPP/DHLPP, Flea preventative, Negative Fecal, Bordetella, Canine Influenza (recommended)

Policies & Details

Cancellation & Deposits

Cancellation notice:7 days notice
Cancellation penalty:Full booked stay still responsible for holidays/spring break

Care & Play

Group play
Daily updates — Free
Comfort items allowed
Feeding policy:Owner provides food

Extras

Multi-dog discount — 20% discount on second pet when boarding in same room
Owner operated

What Reviews Say

67 reviews analyzed

The Paw Spot Pet Resort is highly regarded for its exceptional cleanliness and high-quality facilities, including a swimming pool and indoor/outdoor play areas. While the vast majority of pets are described as extremely happy and well-cared for, there are isolated but notable complaints regarding booking administrative errors and a defensive stance toward customers who leave negative feedback. Overall, it is a premier choice in Tyler for owners prioritizing a sanitary and engaging environment for their dogs and cats.

Cleanliness
5.0
Dog happiness
4.8
Safety
4.8
Facility
4.7
Drop-off / pickup
4.5
Staff
4.2
Value
4.0
Communication
3.5

People love

Exceptional Cleanliness(8)High Dog Excitement(12)Quality Facilities(6)

Staff shoutouts

LilyAshtonMichelle

Worth noting

Refusal of service based on past negative review

“Instead of attempting to redeem our original feelings... they reminded us of the two star review and indicated they do not welcome our business.”

Booking/Scheduling Errors(2 mentions)

“Amy stating I was suppose to pick my pet up the day before... she messed up not me so I will not take my business there again.”

Daycare availability/Deception

“Sadly, we were deceived about our dog being in the daycare while boarding for 7 nights... we were NEVER told he would not have play time.”

Sunday closure fees

“they are closed on Sundays and still charge you for the day which I don’t think is fair.”

Owner replies to 1% of reviewsdefensive tone14 repeat customers

Top Rated

4.7 stars from 71+ reviews

This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 71 reviews.

At a Glance

Google rating
4.7/ 5
Review score
4.4/ 5
Amenities7 of 14
Reviews71
Repeat customersNumber of reviews that mention returning or being a regular customer.14

Min puppy age

2 months

Pricing

Boarding

$22–$45/night

Contact

Visit Website+1 903-954-2500Get directions to 11173 County Rd 168, Tyler, TX 75703

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