Barker Heights Bed & Biscuit

Multiple incidents of dogs escaping the facility resulting in death (hit by train/car).

“Unfortunately cookie was found deceased, she had been struck by a train near the facility... another dog 'escaped' the facility after only being there an hour... we pulled Koras body off the highway.”

Allegations of medical neglect and physical injury.

“cat was wet at pickup and had an eye injury and he says the vet said it looked like a burn.”

Lack of accountability/empathy regarding lost pets(12 mentions)

“The facility has accepted no responsibility... and have not at all reached out to the family or helped search.”

Rude staff/management on phone or regarding policies(6 mentions)

“The person, who I’d not spoken too before, kept interrupting me talking over me and generally acted rudely.”

Outdated or run-down facility(3 mentions)

“The building looks really nice from the outside but once you enter it is a little rundown.”