Shangri Paw LLC

Dog seriously injured during boarding - blunt force trauma requiring surgery

“Patton sustained a serious injury while in their care. They placed him in a kennel with a piece of sharp, broken wood, which caused a severe cut on his side which the vet said was blunt force trauma and required surgery and stitching.”

Dog developed pulmonary edema after grooming - $800 emergency vet bill

“My dog was not breathing well, salivating uncontrollably, shaking and extremely stressed out... My dog was diagnosed with Pulmonary Edema.”

Roach infestation reported

“so dirty....roaches everywhere... my dog ended up eating one of their nasty roaches”

Grooming quality issues - uneven cuts, missed services(8 mentions)

“they left him as a hack job. Didn't trim his head, trimmed one part of one ear and then stopped, we rolled him over and he has razor rash in one spot and left his other leg a complete disaster”

Unexpected pricing/charges(5 mentions)

“they said they couldn't clip my dogs'nails & paw hair, but then they did and charged me over $100 for it”

Communication gaps - no updates, miscommunication(5 mentions)

“There were no updates on anything about my dogs”

Staff attitude - rude or unhelpful(4 mentions)

“The lady with the mask on in the front is rude and not friendly”