Barking Hound Village Decatur

Dog attack/injury with alleged cover-up

“Someone concocted the story that he jumped the fence... he was instead attacked by a dog that had previous behavioral issues.”

Disease outbreak (Kennel Cough)

“Comes to find out he has Kennel Cough... all they did was tell me I wasn’t the first person to call within the last week about their dogs getting kennel cough.”

Staff screaming at dogs

“The 30 minutes we spent meeting all that was heard was some woman outside screaming at the dogs.”

Communication regarding temperament tests(4 mentions)

“We didn't receive a call all day... turns out the manager was too busy to talk to us and one of our dogs had failed.”

Webcam downtime(3 mentions)

“My only complaint is that the webcams have been down for a while.”

Booking/Availability issues(5 mentions)

“Only negative: they are often fully booked for doggie day care.”