Dogtopia of Decatur

Unnoticed physical injuries (lacerations/bleeding)

“My dog had a 1 inch laceration wound on his ear, still bleeding when I picked him up. No staff there noticed the injury.”

Medical/Feeding neglect during boarding

“When we picked him up, much of the food and medication was left in the bag - so he did not receive what he needed.”

Webcam reliability(6 mentions)

“The cameras were very unreliable and didn’t work properly on either of the two days we tried daycare.”

Lack of outdoor space(4 mentions)

“The biggest miss for us was the lack of any outdoor space, which feels like a major downside for a doggie daycare.”

Inconsistent policy communication(3 mentions)

“Every time I visit there’s a new rule or expectation that wasn’t there before... they do not have anything that is open to the public.”