Barkly Manor

Unsupervised rest periods resulting in medical emergency/death

“My dog was having a medical emergency during the staff lunch/ dog rest time... where the dogs are put in their kennels and are unsupervised.”

Dogs returning with injuries (cuts, burns, bites)

“He has two cuts on his face and the pads of his feet look burnt.”

Hygiene/Sanitation concerns (dogs covered in urine/vomit)

“picked him up with his feet covered in urine... lobby always smelled strongly of urine.”

Lack of size separation and high dog-to-staff ratios

“Dogs are not divided by size. Meaning a 150+ pound giant breed and 7 pound Chihuahua are on the same floor together.”

Lack of communication regarding illness/injury(4 mentions)

“There was absolutely NO communication to me that he was even sick.”

Unprofessional management/Owner defensiveness(5 mentions)

“The owner continues to gaslight me, blame shift and not take responsibility.”

Staffing levels/Supervision(3 mentions)

“they will leave 1 person in the room with 40 dogs by themselves NOT SAFE !”