Barkmore In The Country, LLC
4409 Pattentown Rd, Ooltewah, TN 37363
Overview
Barkmore In The Country is a dog boarding and daycare facility located in Ooltewah, Tennessee, offering overnight boarding, daycare, grooming spa services, and training. The facility emphasizes safety with staff certified in dog behavior through Dog Gurus and infectious disease control protocols. They have received local awards including Best of the Best and Viewer's Choice.
Amenities & Policies
Required vaccinations: Vaccinations required for all boarding and daycare animals (specific vaccines not listed)
Policies & Details
Care & Play
What Reviews Say
165 reviews analyzedBarkmore In The Country enjoys overwhelmingly positive reviews with 95% 5-star ratings. The facility excels in staff friendliness, dog happiness, communication (frequent photo updates), and cleanliness. Multiple long-term customers praise the 'family feel' and dogs' excitement to attend. However, a handful of concerning reviews (8 negative) highlight isolated incidents including a dog contracting pink eye twice, a severe hot spot requiring $500+ vet care, and several accounts of rude staff interactions. The owner responds professionally to all reviews, including negative ones, typically within 1-2 days. Value concerns occasionally surface regarding pricing and add-on costs.
People love
Staff shoutouts
Worth noting
Dog contracted pink eye after boarding (twice)
“Both times I've boarded my dog here, she contracted pink eye. Will not be using this place again.”
Severe medical issue (hot spot) not caught by staff, $500+ vet bills
“Our bulldog stayed there while we went out of town and when we came back to pick him up I was welcomed with a chest that looked like someone had taken a knife to it. He had a severe hot spot that was never caught by the staff or mentioned to us.”
Rude staff behavior and poor customer service
“She first interrupted me while I was speaking with another staff member and spoke to me in a condescending tone.”
Overly broad liability waivers required
“We were expected to sign a bunch of waivers that absolved the owners of any and all liability, including their own negligence.”
Dogs not receiving promised playtime/attention during boarding
“I asked why they didn't or if they no longer do free play? Her response was yes but no one told us to. So I just paid you 200 dollars for them to stay in the crate basically.”
Rude staff/customer service(5 mentions)
“There is no reason to treat or talk to a customer like that.”
Communication delays(3 mentions)
“Took DAYS to get back to me”
Dog returning dirty/smelly(2 mentions)
“Our dog always stinks and has been muddy more than once.”
Value concerns/pricing(4 mentions)
“I just paid you 200 dollars for them to stay in the crate basically like I could have left them at the house.”
At a Glance
Pricing
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