Furry Tales Boarding, Indoor Daycare, and Grooming
5035 Ooltewah Ringgold Rd #135, Ooltewah, TN 37363
Overview
Furry Tales is a dog boarding, daycare, and grooming facility in Ooltewah, TN featuring an all-new turf play yard and cage-free boarding with custom open-top picket fence kennels. They offer tiered boarding suites from $29-45/night and daycare from $15-20/day, with grooming services also available. Temperament assessments are required before daycare enrollment.
Amenities & Policies
Policies & Details
Cancellation & Deposits
Extras
What Reviews Say
149 reviews analyzedFurry Tales is a polarizing facility that excels in affordable grooming and patient care for anxious pets, but suffers from significant operational inconsistencies across its multiple locations. While many customers praise the value and friendly staff like Brittany, a disturbing cluster of reviews reports serious neglect during boarding, including dogs left in soiled bedding and unexplained physical injuries. The owner is highly active in responses but frequently adopts a defensive tone, often labeling dissatisfied customers as 'fake' or 'bogus' rather than addressing service failures.
People love
Staff shoutouts
Worth noting
Physical injury/Medical negligence
“pepper walk in on all four legs. Six hour later we went to pick them up pepper walk on three legs... she has a bad sprain.”
Sanitary neglect during boarding
“brought it out it was soiled with poop and pee which had been there for several days it was dried and you could see that she had been walking in it.”
Unattended animals/Staffing levels
“The dogs were in the facility unattended during the day as well as overnight.”
Grooming quality/Incomplete work
“I still had to come home and 're-groom' my dogs myself. Instructions were not followed.”
Long wait times/Turnaround
“I dropped two of my very small dogs off at 11 AM this morning and did not get them back till 6:00 PM.”
Dogs returned damp/wet
“Once I got home, we noticed both dogs were still pretty damp(leaving full wet spots on tule when laying down).”
At a Glance
Pricing
Boarding
$29–$45/night
Daycare
$15–$20/day
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