Barknona Dog Hotel
12251 Andric Ln, Orlando, FL 32827
Overview
Barknona Dog Hotel is a family-owned dog boarding and daycare facility in Orlando, FL offering four suite sizes ($44-$90/night) and daycare passes. They provide grooming services and include two playgroup sessions per stay. The VIP suite includes 24-hour video access. Required vaccinations include Distemper, Bordetella, Rabies, and fecal exam, with Canine Influenza required for daycare dogs. The facility was founded by a couple who moved to Orlando and now run the facility out of their love for their own dogs, Mason and Maddison.
Amenities & Policies
Required vaccinations: Distemper, Bordetella, Rabies, Fecal exam, Leptospirosis (recommended), Canine Influenza (required for daycare)
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Extras
What Reviews Say
155 reviews analyzedBarknona Dog Hotel is highly regarded for its clean facilities, engaging daycare, and standout grooming team (specifically Cha Cha and Talia). While the majority of clients report happy, tired dogs and appreciate the webcam access, there are significant localized complaints regarding post-boarding illnesses and a few instances of physical injuries. The management is extremely active in responding to reviews but often adopts a defensive tone, frequently shifting responsibility for issues back to the pet owners.
People love
Staff shoutouts
Worth noting
Injuries and bite marks reported after daycare/boarding
“the last 2 times she came back with scratches and this last time with bite marks all over her.”
Physical handling concerns (leash pulling/dragging)
“the employee which was with him... pulled him with a leash so he could move and get out of the room !”
Grooming injury (skinning/razor burn)
“noticed that she’s almost skinned from her front legs to her back legs. Very disappointed.”
Illness (Kennel Cough/Diarrhea)(4 mentions)
“he was coughing and sneezing... he has symptoms of kennel cough. He is sneezing and he has diarrhea.”
Lost belongings/Poor organization(3 mentions)
“staff doesn't seem to account for all belongings sent with the dog to be given back.”
Scheduling/Administrative errors(3 mentions)
“I discovered that my appointment had not been registered, and the individual who answered my call was far from helpful.”
Top Rated
4.6 stars from 157+ reviews
This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 157 reviews.
At a Glance
Min puppy age
4 months
Pricing
Boarding
$44–$90/night
Daycare
$30–$40/day
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