Barks to Riches

Death of a senior/disabled dog shortly after boarding

“Negligence and incompetence contributed my oldest dog passing away from hypothermia & dehydration, shortly after leaving the boarding facility.”

Alleged unsafe grooming practices causing injury/infection

“I have a small dog who they harmed and shaved to the bone. Asked for a short cut and they left her skin blistered.”

Alleged lack of supervision for small dogs in mixed-size play

“No person working there knows the first thing about dogs... This is a BIG DOG play place AT YOUR OWN RISK!!!!!”

Drop-off/Pick-up timing confusion(2 mentions)

“We were greeted with a sign on the door that said drop off 10am or 6pm. We were never told that.”

Dehydration/Weight loss after boarding(2 mentions)

“He was underweight but many dogs drop weight when separated... My dog was also not properly given water.”