New Port Richey facilities
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Bay Paws Pet Resort - Trinity

11387 Lowman Ln, New Port Richey, FL 34655

4.8
184 Google reviews
Cage-freeLive webcamOutdoor yardPool / water playAccepts puppiesReactive breeds OKGroomingTrainingOvernight potty breaksOnline booking

Overview

Bay Paws Pet Resort is a luxury pet resort with 4 Tampa-area locations offering boarding, daycare, grooming, and enrichment services. The Trinity location features private suites ranging from $40-125/night with 24/7 webcam access, 5-6 daily potty breaks, and various add-on services including group play daycare and splash pad time.

Amenities & Policies

Cage-free
WebcamLive stream
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Care & Play

Group play
Solo play
Comfort items allowed
Feeding policy:Owner provides food
Raw diet accommodated

Requirements

Temperament test fee:$20

Safety & Emergency

Emergency vet protocol:Nearby clinic
Emergency vet cost:Owner

Extras

Multi-dog discount — Second dog rates available
Senior dog accommodations
Owner operated

What Reviews Say

183 reviews analyzed

Bay Paws Pet Resort - Trinity is highly regarded for its exceptionally clean, modern facility and the peace of mind provided by its extensive webcam system. Customers frequently praise the 'splash pad' and the staff's ability to integrate shy or anxious dogs into the pack. While there was one serious allegation regarding a third-party trainer's methods, the management responded transparently by terminating that affiliation and offering a refund.

Cleanliness
5.0
Staff
4.9
Facility
4.9
Dog happiness
4.8
Drop-off / pickup
4.8
Communication
4.7
Value
4.5
Safety
4.2

People love

Webcam Access(28)Splash Pad/Water Play(12)Cleanliness(25)

Staff shoutouts

Emily(4 mentions)Amie(7 mentions)Ally(2 mentions)Stella(2 mentions)

Worth noting

Alleged physical mishandling by a trainer

“the girl was hitting him while dogs were surrounding him... this led to Pumba being pinned down to the floor from her.”

Contagious illness (Kennel Cough/Whipworm)

“every time he goes, he comes home sick a week later.. has gotten whip worm... and kennel cough twice.”

Lack of cameras in specific areas(2 mentions)

“Only downfall is enrichment does not have cameras so we can see our baby's during the day like the daycare side has.”

Communication lapses during evaluation(2 mentions)

“I was supposed to get a phone call 2 hours after I left my dog... that did not happen.”

Owner replies to 98% of reviewsAvg response: 2dwarm tone18 repeat customers

IBPSA Member

Industry Association

Verified member of IBPSA
International pet services standards

Cross-referenced with IBPSA’s member directory.

Top Rated

4.8 stars from 184+ reviews

This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 184 reviews.

At a Glance

Google rating
4.8/ 5
Review score
4.7/ 5
Amenities10 of 14
Reviews184
Repeat customersNumber of reviews that mention returning or being a regular customer.18

Pricing

Boarding

$40–$125/night

Daycare

$24–$36/day

Contact

Visit Website+1 727-607-7297Get directions to 11387 Lowman Ln, New Port Richey, FL 34655

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