Bayside Bed and Biscuit

Dog left in urine-soaked cage resulting in severe genital irritation

“Our dog ended up laying in pee. This dog was a male dog. The urine made his balls all raw and fleshy.”

Dog returned severely dehydrated with dark yellow urine and blood in urine

“She gets home desperate for water, and just 10 minutes after arriving she peed a very dark yellow color, she never pees that dark. Also, as soon as she came back, her first two potty trips had blood.”

Kennel cough outbreak affecting multiple dogs

“I took 2 of my fur babies here about a month ago they came back with kennel cough. This place offers insurance for this, which I bought. At the time I thought it was awesome. We have 8 rescues that all got infected with the sickness they brought home from this facility.”

Dog did not receive promised group play, was kenneled entire 9-day stay

“My poor dog was stuck in a kennel for 9 days...Not a happy customer! On top of all of that, my dog has kennel cough!!”

High prices compared to other facilities(3 mentions)

“Prices are extremely high compared to our rural pet doctors.”

Front desk staff rudeness(2 mentions)

“We were new customers and the staff was so eager to turn me away that I definitely will not be going back.”

Grooming quality inconsistencies(3 mentions)

“They have never once received a proper schnauzer cut.”

Facility odor/dander issues

“Every time I go in the entry smells horrible. The dander is so bad, I understand they're a groomer but we use to go here all the time until we moved briefly and it never smelled that way.”