Camp Bow Wow Kemah

Severe physical injury (eye proptosis) during boarding with lack of explanation from staff.

“Her eye popped out and she had to have emergency surgery... they were unable to tell me how it happened.”

Allegation of physical abuse/rough handling by staff.

“the Camp Bow Wow employee was so mad that she literally THREW my 12 lb dog across the play area in retaliation.”

Unreported injuries (puncture wounds).

“picked him up once with a puncture on his hip, that no one mentioned... recently we picked him up again and now had several punctures on his ear.”

Bathing/Grooming Quality(4 mentions)

“I was charged for a bath but she came in wet and smelling absolutely disgusting!! She was only hosed down !!”

Vaccination Policy/Communication(3 mentions)

“The manager told me that I had 'big feelings' when I expressed how unprofessional this was... calling me the day before [to cancel] was a 'courtesy'.”

Illness (Kennel Cough)(2 mentions)

“My dog went last Thursday and Friday and came home with Kennel Cough.”