Bed and Bark
1020 Kemble St, Waxhaw, NC 28173
Overview
Bed & Bark Pet Resort in Waxhaw, NC is a premium dog boarding and daycare facility featuring private indoor/outdoor suites with K9 turf, individual air filtration, and sound-insulated walls. They offer one-on-one play sessions instead of group play, making them suitable for dogs of all temperaments including anxious, reactive, or aggressive dogs. The facility includes advanced safety features such as a full generator, fire sprinkler system, PetAirapy UV sanitization, and a dedicated quarantine area.
Amenities & Policies
Required vaccinations: Rabies, DHPP
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Requirements
Safety & Emergency
Extras
What Reviews Say
329 reviews analyzedBed and Bark is highly regarded for its exceptional cleanliness, modern facility design (including private indoor/outdoor runs), and detailed daily photo updates. It is a premier choice for owners of anxious or 'hands-off' dogs and exotic pets like rabbits and hamsters. While the majority of experiences are glowing, a small number of serious complaints exist regarding medication adherence and the actual duration of 'playtime' versus its cost.
People love
Staff shoutouts
Worth noting
Medical neglect/Seizure incident
“When we arrived home with our dog, he experienced a bad seizure, likely from Bed & Bark staff neglecting to give him his last two doses of medicine.”
Injury and lack of medical follow-through
“Our sweet boy got hurt and broke his paw nail... injury turned into toe nail infection which ended up procedure at vet clinic.”
Limited Playtime(4 mentions)
“Only to find out that the dogs would receive 10 minutes of play time a day. TEN MINUTES.”
Up-charging/Pricing(5 mentions)
“There is also up-charges for everything including giving treats that are pre-bagged.”
Medication Administration Issues(3 mentions)
“The postcard was modified early evening to reflect that our pup did not take his nightly meds.”
IBPSA Member
Industry Association
Cross-referenced with IBPSA’s member directory.
Top Rated
4.8 stars from 378+ reviews
This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 378 reviews.
At a Glance
Pricing
Boarding
$55–$185/night
Daycare
$40/day
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