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Bed and Biscuit Pet Resort

Name: Bed and Biscuit Pet Resort
Address: Behind BIG ITALY PIZZERIA, 3139 NY-112, Medford, NY 11763, Medford, NY, 11763.0, US
Telephone: +1 631-451-8158
Rating: 4.4

Behind BIG ITALY PIZZERIA, 3139 NY-112, Medford, NY 11763

4.4

41 Google reviews

Outdoor yardGrooming

Overview

Bed and Biscuit Pet Resort is a dog boarding and grooming facility in Medford, NY offering overnight boarding in single ($62) or double ($115) rooms with outdoor access for dogs. Professional grooming services are available starting at $55, with doggy daycare coming soon. The facility operates Monday through Saturday with limited Sunday hours.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Policies & Details

Care & Play

Feeding policy:Owner provides food

What Reviews Say

37 reviews analyzed

Bed and Biscuit Pet Resort enjoys overwhelmingly positive reviews with 30 of 37 reviews giving 5 stars. Customers consistently praise the caring staff (especially owners Terence and Micah), the photo updates via social media that provide peace of mind, and the facility's accommodating nature during emergencies. The single concerning review about potential kennel cough transmission appears to be an isolated incident. Minor complaints about grooming services (nail cutting, missed brushing) are rare and the owner responds professionally to address issues.

Staff

5.0

Dog happiness

4.9

Communication

4.8

Drop-off / pickup

4.7

Cleanliness

4.5

Facility

4.5

Safety

4.3

Value

4.3

People love

Exceptional staff care and compassion(12)Social media photo updates during stays(5)Accommodating during emergencies(3)Care for dogs with special needs/behavioral issues(2)Long-term repeat customers(6)

Staff shoutouts

Terence(3 mentions)Micah(3 mentions)Joe

Worth noting

Potential kennel cough transmission after grooming/boarding

“After he got home he was sleeping a lot and he threw up then at 5:00 am on Sunday he woke me up and went to my door to be let out and he got the runs. A few days later after getting groomed there my dog started developing a bad cough. I got him to the vet today and was told that he developed Kennel Cough”

Grooming nail cutting issues

“The one they currently have keeps Hurting my dog by cutting past the quick of my dogs nails”

Grooming oversight - missed brushing/blowout

“They forgot to either brush her or blow her out and so when she got in my car there was hair everywhere”

Owner replies to 100% of reviewsprofessional tone15 repeat customers

At a Glance

Google rating

4.4/ 5

Review score

4.6/ 5

Amenities2 of 14

Reviews41

Repeat customersNumber of reviews that mention returning or being a regular customer.15

Pricing

Boarding

$62–$115/night

Contact

Visit Website +1 631-451-8158 Behind BIG ITALY PIZZERIA, 3139 NY-112, Medford, NY 11763

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