Richmond facilities
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Bed Bath & Biscuits LLC

265 North Round Barn Rd, Richmond, IN 47374

4.6
84 Google reviews

Overview

Bed Bath & Biscuits is a locally owned dog boarding facility established in 2010 by Theresa Tubesing in Richmond, IN. The facility is described as sanitary and comforting with well-trained staff, offering quality pet care services. Testimonials indicate they provide boarding services and the business has a 4.6-star rating from 84 Google reviews.

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Policies & Details

Extras

Owner operated

What Reviews Say

80 reviews analyzed

Bed Bath & Biscuits is highly regarded for its exceptional value, with many customers praising the affordable boarding and grooming rates. The facility excels at accommodating last-minute requests and provides a loving environment for both dogs and cats, particularly noted for handling high-maintenance pets and medical needs. However, there are significant inconsistencies in grooming quality and a serious concern regarding the lack of vaccination record checks reported by a recent customer.

Value
4.9
Dog happiness
4.8
Staff
4.7
Facility
4.5
Drop-off / pickup
4.2
Cleanliness
4.0
Safety
3.5
Communication
3.0

People love

Affordability(12)Accommodating/Last minute scheduling(6)Cat Grooming(3)

Staff shoutouts

Theresa(6 mentions)Mandy(3 mentions)Brooke(3 mentions)HaleyChristian

Worth noting

Lack of vaccination record verification

“I should have noted a red flag when no one asked for vet or vacc records but didn't realize that until later.”

Unsupervised tethering of animals

“it seemed negligent to leave a clearly-older dog tied like that with no supervision for (at least) 10 minutes.”

Grooming quality inconsistencies(3 mentions)

“He has long hair, medium hair, short hair, and completely shaved hair - all within the same area.”

Communication/Unreturned calls(2 mentions)

“I’ve called twice with no returned calls. Spoke to someone the second time they assured me that something he would return my call.”

Top Rated

4.6 stars from 84+ reviews

This facility has earned a Top Rated badge for maintaining a 4.6-star rating across 84 reviews.

At a Glance

Google rating
4.6/ 5
Review score
4.2/ 5
Amenities0 of 14
Reviews84
Repeat customersNumber of reviews that mention returning or being a regular customer.9

Pricing

Contact facility for pricing

Contact

Visit Website+1 765-220-2132Get directions to 265 North Round Barn Rd, Richmond, IN 47374

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