Dogtopia of Chesterfield
dogtopia11004 Midlothian Tpke, Richmond, VA 23235
Overview
Dogtopia of Chesterfield is a professional dog daycare and boarding facility in Richmond, VA serving the Chesterfield and Midlothian areas since 2012. They offer cage-free daycare and overnight boarding in five large indoor playrooms with separate areas for different sizes and temperaments, plus an outdoor turf play area. The facility features live webcams, requires a temperament test and specific vaccinations, and has earned Heroes for Healthy Pets certification.
Amenities & Policies
Required vaccinations: Rabies, DHPP/DHLP, Bordetella
Policies & Details
Cancellation & Deposits
Care & Play
Requirements
Safety & Emergency
What Reviews Say
326 reviews analyzedDogtopia of Chesterfield is highly regarded for its enthusiastic staff who build personal bonds with pets, often greeting them by name. Customers frequently praise the webcam feature and the facility's ability to thoroughly tire out high-energy dogs. However, a small but significant number of serious complaints regarding hygiene (dogs returning covered in urine) and safety incidents (unreported attacks and one allegation of physical mistreatment) suggest occasional lapses in supervision during peak periods.
People love
Staff shoutouts
Worth noting
Physical abuse allegation
“Last week my 17 week old golden was kicked by a dogtopia worker. I happened to be watching and caught her on camera.”
Unreported injuries/attacks
“My dog was attacked here and nothing was ever communicated to me the whole time... They told me he was 'playing hard'”
Severe health decline after boarding
“She has come back with kennel cough, rashes under arms, goopy eyes, bloody poop, dehydrated.”
Hygiene/Smell(6 mentions)
“My dog sometimes was literally soaked in piss when I picked her up... The manager claimed that was normal.”
Kennel Cough/Illness(4 mentions)
“Upon picking my dog up from boarding... her vet confirmed that she developed pink eye during her stay.”
Staff supervision/Overcrowding(3 mentions)
“I truly think there are too many dogs in each room for the quality of care to be good.”
Top Rated
4.8 stars from 343+ reviews
This facility has earned a Top Rated badge for maintaining a 4.8-star rating across 343 reviews.
At a Glance
Min puppy age
3 months
Pricing
Boarding
$56/night
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