Beds-N-Biscuits

Feeding errors leading to significant weight loss

“When we came to pick him up he had lost a scary amount of weight and you could see his ribs and spine... they only fed him 3/4 of one bag and the other was completely full.”

Escaped dog incidents

“I received a call that my dog somehow scaled a 6ft fence and went missing... we were contacted an hour after the incident.”

Undetected/Unreported injuries

“We noticed that he’s missing a chunk of his nose... The update provided was 'he didn’t want to eat last night but otherwise no problems'.”

Kennel Cough (Canine Cough)(12 mentions)

“Our dog also had kennel cough and we know for certain it was because of her boarding time here... our vet said 3 other cases were brought in from other dog owners that had boarded there that same week.”

Grooming quality/time issues(8 mentions)

“This is the worst haircut I've ever seen. She looks butchered... I had a 10:00am appt. 4 hrs later... they proceeded to tell me that they just got started.”

Non-refundable deposits(4 mentions)

“Chuck refused my refund request despite the circumstances... acted like he was doing me a favor by being willing to transfer the $100 to a future visit.”