Norwalk facilities
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Best Friends Pet Care, Inc. (Best Friends Pet Hotel)

535 Connecticut Ave Suite 305, Norwalk, CT 06854

3.0
6 Google reviews
Cage-freeLive webcamStaff overnightOutdoor yardAccepts puppiesMedication adminGroomingTrainingClimate controlledOvernight potty breaksOnline booking

Overview

Best Friends Pet Care is a nationwide pet boarding and daycare facility with over 40 locations, operating since 1995. They offer cage-free boarding for dogs, cats, and pocket pets, along with Doggy Day Camp, Puppy Play Group, grooming, and training services. The facility features climate-controlled accommodations, outdoor play areas, petcams for monitoring, and requires temperament testing and specific vaccinations including Rabies, DHPP, and Bordetella.

Amenities & Policies

Cage-free
WebcamLive stream
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies2+ months
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, DHPP, Bordetella, negative fecal exam

Policies & Details

Care & Play

Group play
Solo play
Daily updates — Free
Comfort items allowed
Feeding policy:Owner provides food

Requirements

Spay/neuter policy:Required at 6 months for puppies 16 weeks and older

Safety & Emergency

Emergency vet protocol:On call
Emergency vet cost:Owner

Extras

What Reviews Say

6 reviews analyzed

Highly polarized reviews with 3 five-star ratings and 3 one-star ratings. The only textual review (1-star) complains about paying for extra services that were not delivered. Insufficient text content in the remaining 5 reviews to assess specific aspects like cleanliness, staff, communication, or dog happiness. The stark 50/50 split between very positive and very negative reviews suggests either highly variable service quality or potential review manipulation, but more data needed.

At a Glance

Google rating
3.0/ 5
Review scoreInsufficient topic coverage
Amenities11 of 14
Reviews6

Min puppy age

2 months

Pricing

Daycare

$35/day

Contact

Visit Website+1 203-750-5200Get directions to 535 Connecticut Ave Suite 305, Norwalk, CT 06854

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