Dog Gone Smart
15 Cross St, Norwalk, CT 06851
Overview
Dog Gone Smart is a family-owned dog boarding and daycare facility in Norwalk, CT with over 30 years of experience. They offer comprehensive services including boarding, daycare, training (group classes, private lessons, bootcamp), grooming, swimming, and puppy programs. The facility accepts puppies as young as 8 weeks and requires a temperament evaluation and current vaccinations.
Amenities & Policies
Required vaccinations: Distemper, Bordetella, Rabies, Clear Fecal Result
Policies & Details
Hours & Billing
Cancellation & Deposits
Care & Play
Extras
What Reviews Say
101 reviews analyzedDog Gone Smart is a highly established facility with a loyal long-term client base that particularly values their unique indoor swimming pool and specialized training programs. While most customers report happy, exhausted dogs and friendly staff, there are significant pockets of dissatisfaction regarding administrative disorganization and inconsistent communication. A few serious red flags regarding sanitation and a dog bite incident suggest that while the facility excels in activities, operational oversight can be inconsistent.
People love
Staff shoutouts
Worth noting
Physical injury/Aggression
“she came home needing stitches from a face bite from the owners viscious dogs....BEWARE”
Unsafe pool handling
“First thing they did was pick him up and toss him into the pool where he panicked and couldn't get out”
Sanitation/Odors
“It smelled so strongly of dog urine that my eyes began to water immediately and I got a headache.”
Communication/Responsiveness(4 mentions)
“took over two weeks to return multiple emails texts and phone calls. I was left stranded without care.”
Disorganization(3 mentions)
“Very disorganized... As we were pulling up to their location I got a call, indicating that I couldn't drop her off.”
Training Class Quality(3 mentions)
“The room is too small & cold, it's hard to hear, they don't provide any additional support or resources.”
At a Glance
Min puppy age
2 months
Pricing
Boarding
$240–$250/night
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