Owens Cross Roads facilities
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Bing’s Boarding

2700 Cullom Blvd SE, Owens Cross Roads, AL 35763

4.7
161 Google reviewsGoogle Verified
Outdoor yardAccepts puppiesMedication adminGroomingTrainingClimate controlledOvernight potty breaks

Amenities & Policies

Cage-free
Webcam
Staff overnight
Outdoor yardreal grass
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication admin
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Dog-to-staff ratio: one of our dog care specialists

Max capacity: 11 dogs

Required vaccinations: Bordetella (Kennel Cough), Parvo/Distemper, Rabies

Breed restrictions: dogs that display any human aggression or bite history

Policies & Details

Cancellation & Deposits

Cancellation notice:2 days notice
Cancellation penalty:Cancellations with less than 48 hours notice are subject to the charge of the first day's boarding fee
Deposit required50% non-refundable deposit

Care & Play

Group play
Solo play
Daily updatesFree
Comfort items allowed
Feeding policy:Please bring your dog's food for their stay. Having their regular food and keeping their eating schedule is important to maintain healthy digestion and reduces stress on dogs in boarding.
Raw diet accommodated

Safety & Emergency

Emergency vet protocol:On call
Emergency vet cost:Owner

Extras

Multi-dog discount20% off for second dog in shared kennel; 35% off for third dog in shared kennel

What Reviews Say

24 reviews analyzed

Reviews are predominantly positive, emphasizing caring staff, happy dogs, cleanliness, photos, grooming, and easy drop-off/pickup. Recurring negative feedback concerns limited playtime or dogs appearing stressed, unclear or unfavorable pickup charges, communication problems, and contentious handling of behavioral or dissatisfied-customer situations.

Dog happiness
5.0
Staff
4.8
Cleanliness
4.3
Value
4.0
Facility
3.8
Safety
2.8

People love

Caring staff and pet treatment(8)Dog happiness(5)Cleanliness(4)Daily photo updates(4)Friendly owners and staff(4)Easy drop-off and pickup(3)Reasonable pricing(3)

Staff shoutouts

staff(5 mentions)owner(3 mentions)

Worth noting

Alleged excessive kennel time and limited play/socialization

they don't leave them locked in their kennel for over 20 hours a day like Bing's does.

Staffing and supervision concerns

The owner was defensive regarding questions I asked regarding the number of personnel working at the business considering they had over 30 dogs boarding there.

Dogs appearing stressed during boarding

my dogs looked stressed the first few days.

Customer alleges service denial after negative review

After my last review regarding being charged for an extra night, not an extra day, when we picked up our dog in the afternoon, Bing's has declined further serving us

Unreturned calls and difficulty reaching the facility

Never called me back after I left a few voice mails. Never picked up the phone

Reported dog-biting and human-aggression incident

my dog bit one employee and attempted to bite three others.

Dogs appearing distressed or stressed(2 mentions)

my dogs looked stressed the first few days.

Communication and callback problems(2 mentions)

Never called me back after I left a few voice mails. Never picked up the phone

Mismatch between expectations and boarding/playtime(2 mentions)

I was misled by their advertising

Unexpected pickup-related charge

we were charged for a 2-night stay and he was there only one night.

Perceived limited playtime and kennel time

they don't leave them locked in their kennel for over 20 hours a day like Bing's does.

Concerns about staffing and owner defensiveness

The owner was defensive regarding questions I asked regarding the number of personnel working at the business

Owner replies to 96% of reviewsAvg response: 190dwarm tone9 repeat customers

Top Rated

4.7 stars from 161+ reviews

This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 161 reviews.

At a Glance

Google rating
4.7/ 5
Review scoreInsufficient topic coverage
Amenities7 of 14
Reviews161
Repeat customersNumber of reviews that mention returning or being a regular customer.9

Max capacity

11 dogs

Dog-to-staff ratio

one of our dog care specialists

Pricing

Boarding

$37.5–$56.5/night

Daycare

$30/day

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