Blessed Oasis Pet Resort

Dog injured during daycare/play - cuts, bruises, injuries from other dogs

“My dog was injured in their care. They did not act as if they cared. I was disappointed as I had always loved the staff and my pup loved to go to daycare but after holding her all night as she shaked and cried because she was in pain I will never take her back!”

Dog contracted infections or fleas at facility

“My dog contracted fleas from this facility and I am a regular customer there.”

Grooming injuries - cuts, nicks, anal gland issues

“After being groomed my dog was in obvious pain whining, scooting, walking with tail between legs... vet said he was cut on his anus.”

Dogs left alone for extended periods (12+ hours overnight) with no staff present

“We did like that he was in a room and not a cage. So were gonna try a different place but may do a one nighter. But we just keep thinking about the infections he caught maybe from other dogs in the shared areas.”

Dehydration concerns reported

“Boarded our dog for 4days but he suffered a cut and fungus on his paws. When we got him back his feet were swolled and he was dehydrated.”

Pricing - expensive, frequent increases, hidden fees(28 mentions)

“They increased their prices due to an alleged new showroom quality grooming standard. My girl got done looking worse than any previous cut she's gotten.”

Front desk staff rude or unhelpful(15 mentions)

“The receptionist is extremely rude unless her manager is around. She was huffing and puffing every five seconds and acted annoyed when I asked questions.”

Deposit policy issues - non-refundable, unclear terms(12 mentions)

“I was due to take 2 cats in so paid a hefty deposit, one needs a new rabies so I could not bring her. Took my other cat in, and they told me my entire deposit was forfeited.”

Communication gaps - not informed of issues during stay(10 mentions)

“At no point was I informed of his behavior until I went to pick him up days later.”

Dogs not receiving enough attention/interaction(8 mentions)

“I watched them itch itch itch on the camera. My dogs barely got any human interaction besides the 10 seconds when they were given their food.”