Blue Ribbon Boarding Kennels
319 Main St S, Bethlehem, CT 06751
Overview
Blue Ribbon Boarding Kennels is a family-owned facility in Bethlehem, CT operated by Victoria Overton and her daughters for over 40 years. They offer dog boarding in climate-controlled individual runs (3x10 ft), daycare with分组 play, and a private fenced dog park called Downback available for hourly rental. The facility accommodates special diets, medications, and cats, with 3-4 daily exercise sessions for boarding dogs.
Amenities & Policies
Required vaccinations: Rabies, Distemper, Bordetella, Annual clean stool sample
Policies & Details
Care & Play
Safety & Emergency
Extras
What Reviews Say
29 reviews analyzedBlue Ribbon Boarding Kennels enjoys overwhelmingly positive reviews with 24 out of 29 reviews giving 5 stars. The facility is praised for exceptional staff kindness, dog happiness, and accommodating pets with special needs. However, significant red flags exist around owner professionalism - specifically inaccessible behavior during issues and a reported incident where an owner screamed at a customer. A few negative reviews also mention urine smell in areas and facility aging. The majority of customers are repeat visitors who trust the staff deeply, though potential clients should be aware of the owner communication concerns.
People love
Worth noting
Owner unprofessionalism and inaccessible in emergencies
“The owner did not pick up the phone to talk to me and unprofessionally texted versus having a conversation”
Staff member (Jessy) screamed and used profanities at customer
“Jessy wasn't interested in having a conversation she began screaming, yelling profanities became completely unhinged”
Urine smell in facility areas
“It stinks of urine in the fenced in areas so the dogs are going to come home smelling like it”
Owner accessibility and communication(3 mentions)
“The owners of Blue Ribbon have never been friendly”
Facility needs updating
“This facility has been around a long time and needs seriously updating”
Conflicting information from staff
“Conflicting information was given by 4 different people at this place”
Pushy sales tactics
“The owner is very pushy and talks over you”
At a Glance
Pricing
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