The Dapper Dog

Dog bite incident during grooming

“the dog lunged at the face and bit her less than quarter of an inch from her right eye”

Uneven grooming cut and poor finishing

“The cocker spaniel shave is very uneven and longer than I requested. It does not look like he had a professional haircut.”

Unexpected boarding charges and property damage

“Due to lack of attention she chewed up the molding on the bottom of the wall and damaged the door knob. I was charged $641.06 for a 7 day stay.”

Grooming quality inconsistency

“The cocker spaniel shave is very uneven and longer than I requested. I also don't think he was brushed properly after he was groomed, as he is leaving clumps of fur around the house.”

Billing disputes and extra fees(2 mentions)

“to want to charge the customer an additional $58.00 PER DOG for 2 hours is extreme”

Staff rudeness (disputed context)

“Rude incompetent staff”