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BoneVoyage Pet Resort

Name: BoneVoyage Pet Resort
Address: 6928 Harborside Dr, Galveston, TX 77554, Galveston, TX, 77554.0, US
Telephone: +1 409-740-2663

6928 Harborside Dr, Galveston, TX 77554

4.9

99 Google reviews

GroomingTrainingOnline booking

Overview

BoneVoyage Pet Resort is a full-service pet resort in Galveston, TX conveniently located near cruise ship terminal parking. They offer boarding, daycare, grooming, and training services with a focus on providing safe, clean care for pets while owners are away. The facility requires current vaccinations including Rabies, Distemper, Parvo, and Bordetella, and does not accept puppies under 6 months old.

Amenities & Policies

Cage-free

Webcam

Staff overnight

Outdoor yard

Pool / water play

Small dog area

Accepts puppies6+ months

Reactive breeds

Medication admin

Grooming

Training

Climate controlled

Overnight potty breaks

Online booking

Spay/neuter required

Temperament test

Required vaccinations: Rabies, Distemper, ParvoVirus, Bordatella (Kennel Cough), Canine Adenovirus (CAV-2), Canine Parainfluenza Virus, Feline Panleukopenia Virus, Feline Viral Rhinotracheitis, Feline Calici Virus

Policies & Details

Cancellation & Deposits

Cancellation notice:1 day notice

Cancellation penalty:$15 fee after 9am preceding day; $15 no-show fee

Care & Play

Group play

Comfort items allowed

Feeding policy:Owner provides food

Requirements

Temperament test fee:$15

What Reviews Say

99 reviews analyzed

BoneVoyage Pet Resort receives overwhelmingly positive reviews with 92 of 99 reviews being 5-star ratings. Customers consistently praise the friendly, compassionate staff, excellent communication including photo/video updates, and the obvious happiness dogs experience at this facility. Many customers are long-term repeat visitors spanning years, with some calling it their dog's 'second family.' The only significant red flag is one isolated incident of a dog returning with weight loss, scrapes, and diarrhea, though this appears to be an exception to the otherwise excellent track record. The facility is praised for cleanliness, reasonable pricing, and accommodating special needs pets.

Dog happiness

4.9

Staff

4.9

Cleanliness

4.8

Facility

4.7

Communication

4.7

Safety

4.6

Drop-off / pickup

4.6

Value

4.5

People love

Staff kindness and compassion(35)Dog loves attending/boarding here(28)Great communication and photo updates(15)Clean and well-maintained facility(12)Long-term/regular customers(10)Reasonable prices(6)

Staff shoutouts

JaredZacTrelle

Worth noting

Dog returned with weight loss, scabbed scrapes on feet, and severe diarrhea after boarding

“When my husband came to pick up, he noticed that she had lost weight, had some scabbed over scrapes on her feet, and when our puppy got home, had pretty bad diarrhea (explaining the weight loss).”

Lack of transparency about dog's condition during stay

“I called to speak with the manager to make them aware of what happened regarding the diarrhea, she said there were no notes made in her file (so not keeping track?)”

At a Glance

Google rating

4.9/ 5

Review score

4.7/ 5

Amenities3 of 14

Repeat customersNumber of reviews that mention returning or being a regular customer.28

Min puppy age

6 months

Pricing

Daycare

$29.7–$31.68/day

Contact

Visit Website +1 409-740-2663 6928 Harborside Dr, Galveston, TX 77554

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