Dogs At Dolphins View
10720 Termini-San Luis Pass Rd, Galveston, TX 77554
Overview
Dogs At Dolphins View is a family-owned dog boarding and daycare facility in Galveston, TX with two locations - one at the Seawall and one at the West End (Hutchings Ranch). They offer climate-controlled indoor play areas, large fenced outdoor yards with real grass, separate areas for large and small dogs, grooming services, and 24-hour supervision. The facility requires a temperament test ($25), vaccinations including Rabies and DHPP, and has breed restrictions for certain pitbull-type breeds that require individual evaluation for group play.
Amenities & Policies
Required vaccinations: Rabies, DHPP
Breed restrictions: Pitbulls, American Pitbull Terriers, American Staffordshire Terriers, Staffordshire Bull Terriers, American Bulldogs, Presa Canarios, Cane Corsos, DogoArgentinos, Fila Braseleiros
Policies & Details
Care & Play
Requirements
Safety & Emergency
Extras
What Reviews Say
89 reviews analyzedThis facility enjoys overwhelmingly positive reviews (86% 5-star) with exceptional marks for communication, dog happiness, and cleanliness. The owner Judy receives consistent praise for her caring approach and photo updates. However, a small number of serious concerns exist: one review describes a dog returning injured and stressed, another details billing issues, and one mentions safety hazards and staffing problems. The negative reviews (6 total, ~7%) primarily cite owner communication issues rather than care quality. Most customers are repeat visitors who appreciate the individualized attention and lack of breed discrimination.
People love
Staff shoutouts
Worth noting
Dog returned stressed, injured with scabs, and 5 lbs lighter after stay
“6 out the 11 pics I recieved he looked extremely stressed... he has scabs on his back like a dog ripped it off of him... picked him up he was brought out of a dark closet”
Billing/credit card issues - unauthorized charge via PayPal a month after stay
“she decided to run my credit card through paypal under a company name of a medical sales supply company in Kansas”
Broken glass on property, safety concerns
“there is broken glass on your establishment. Glad to know you are sooo on top of other people's dogs safety”
Trash on property, facility not maintained
“there was trash all on the property”
Staffing concerns - only one person present
“HOW DO YOU ONLY HAVE ONE PERSON THERE AT A TIME???”
Owner communication/responsiveness issues(4 mentions)
“They don't answer their phones”
Overbooking/private room not honored
“I specifically requested a private room for one of my dogs who is an anxious sleeper. I was assured I had booked a private room... Upon check in we were told no private room was available because they were overbooked”
Pricing concerns(2 mentions)
“Really surprised at kennel cost these days but understand”
Staff rudeness (specific to Michelle)
“Michelle is the rudest, most obnoxious hillbilly I have ever met”
At a Glance
Pricing
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