Bow Wags

Physical injury during grooming/boarding

“He calls back later to say he's sorry but there's a piece of metal jutting out of the dying cage and that's how she got injured.”

Razor burns/Skin irritation from grooming

“I asked for her to have a short summer cut and she came home with burns from the razor in several places.”

Grooming quality/consistency(6 mentions)

“They totally messed her hair up. It was gapped up badly. Uneven spots, face, ears were uneven.”

Pricing disputes/Upcharging(3 mentions)

“Don’t appreciate being randomly upcharged and talked down to.”