Merritt Island facilities
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Brevard Bed and Biscuit

155 Pioneer Rd, Merritt Island, FL 32953

4.4
69 Google reviews
Cage-freeLive webcamStaff overnightAccepts puppiesMedication adminGroomingClimate controlledOvernight potty breaksOnline booking

Overview

Brevard Bed and Biscuit is a 24/7 pet boarding and daycare facility in Merritt Island, FL offering private themed suites (VIP, Deluxe, Standard, Junior) and catios for cats, with amenities including web cameras, private patios, and TVs. They provide Playcare daycare services, grooming (baths and nail trims), and operate a unique Pet SAFE program for pets of domestic violence victims.

Amenities & Policies

Cage-free
WebcamLive stream
Staff overnight
Outdoor yard
Pool / water play
Small dog area
Accepts puppies
Reactive breeds
Medication adminExtra fee
Grooming
Training
Climate controlled
Overnight potty breaks
Online booking
Spay/neuter required
Temperament test

Required vaccinations: Rabies, Canine Influenza, Distemper/Parvo, Bordetella

Policies & Details

Hours & Billing

Drop-off hours:8am-8pm (appointment required for 8pm-8am)
Pick-up hours:8am-8pm
Checkout time:8am
Late pick-up fee:$10/hour
Billing method:Per 24h

Cancellation & Deposits

Cancellation notice:2 days notice
Cancellation penalty:Lose deposit if cancelled less than 48 hours in advance
Deposit required β€” One night's stay
Holiday surcharge β€” $20-$30/day additional during peak season

Care & Play

Group play
Solo play
Daily updates β€” Free
Comfort items allowed
Feeding policy:Owner provides food (available for $5/day)

Requirements

Spay/neuter policy:Separate play for intact

Safety & Emergency

Emergency vet protocol:Nearby clinic
Emergency vet cost:Owner

Extras

Multi-dog discount β€” 20% off for multiple pets staying in same suite
Senior dog accommodations

What Reviews Say

69 reviews analyzed

Brevard Bed and Biscuit is highly regarded for its 24/7 accessibility and exceptional cleanliness, with many customers appreciating the photo updates and VIP camera access. While the majority of pet owners report happy, well-cared-for animals, there are significant concerns regarding a strict $100 minimum charge for any property damage caused by pets. Overall, it is a popular choice for travelers due to its convenient location and professional atmosphere, though cat owners and those sensitive to surprise fees should exercise caution.

Drop-off / pickup
5.0
Cleanliness
4.9
Dog happiness
4.8
Communication
4.7
Facility
4.6
Staff
4.5
Safety
4.3
Value
4.2

People love

24/7 Accessibility(10)Cleanliness(15)Photo updates/Cameras(8)

Staff shoutouts

DaniRyan(2 mentions)NatalieMadison

Worth noting

Aggressive billing for property damage

β€œI was then informed that he had damaged the drywall in the room and was charged $100 for the repair. The damage shown was minimalβ€”surface gouges.”

Alleged neglect/mistreatment of a cat

β€œThey took my cats food and fed other pets there... my cat was there for less than 4 days and completely lost weight. Then they said she bit someone and had to be quarantined.”

Hidden or surprise fees(2 mentions)

β€œAny damage now carries a minimum $100 charge, on top of already premium nightly rates.”

Inconsistent staff professionalism(3 mentions)

β€œThe staff this morning was the rudest I have experienced in Brevard County!”

Owner replies to 78% of reviewswarm tone12 repeat customers

At a Glance

Google rating
4.4/ 5
Review score
4.6/ 5
Amenities9 of 14
Reviews69
Repeat customersNumber of reviews that mention returning or being a regular customer.12

Pricing

Boarding

$35–$105/night

Daycare

$25–$65/day

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