Bruno's Bath House Dog Spaw & Resort

Severe physical injury (broken leg) and lack of accountability/insurance.

“They broke my mother-in-law's Maltipoo's leg! To add insult to injury... they refused to acknowledge it and refused to pay the vet bill.”

Allegations of dog deaths due to negligence.

“recently a chihuahua named coco passed away along with 2 other dogs due to the groomers being irresponsible.”

Allegation of physical abuse.

“I think they hit my little baby girl... After 3 weeks of not eating, she passed away.”

Grooming quality/Incorrect cuts(6 mentions)

“What we got was not what we asked for and I’m very disappointed... they butchered her!”

Hygiene/Substances on fur after boarding(3 mentions)

“As we petted them, they had some kind of substance on them, Pretty gross.”

Hidden fees/Pricing disputes(3 mentions)

“they said that they were going to charge extra because the 'new hire' had a hard time grooming her.”