Buckeye Kennels
790 Buckeye Access Rd, Swannanoa, NC 28778
Overview
Buckeye Kennels is a boutique-style dog boarding and daycare facility in Swannanoa, NC operated by owners Marie and Louis since 2000. They offer standard lodging ($50/night), special needs lodging ($60/night), and daycare ($45/day) with individualized care in a small facility featuring climate-controlled accommodations and outdoor exercise areas. The facility accommodates dogs with medical or behavioral needs, reactive dogs, and provides grooming services.
Amenities & Policies
Required vaccinations: Distemper, Parvo, Bordetella, Rabies, Canine Influenza, Flea prevention, Heartworm prevention
Policies & Details
Hours & Billing
Care & Play
Safety & Emergency
Extras
What Reviews Say
99 reviews analyzedBuckeye Kennels is highly regarded for its expertise in handling 'difficult,' reactive, or anxious dogs, with many customers praising the staff's veterinary-level knowledge and individualized care. While the facility maintains a loyal base of multi-decade repeat customers, there are isolated but serious complaints regarding communication lapses and one specific report of a dog being left in a crate for an extended period. Overall, the sentiment is overwhelmingly positive, characterized by a deep trust in the owners' dedication to animal welfare, especially following their recovery from local flooding.
People love
Staff shoutouts
Worth noting
Neglect/Hygiene Incident
“They told me he had not been out since the previous day because the staff could not get him to go outside... Instead they left him alone in a crate for a 24 hour period.”
Sudden Cancellation of Service
“Marie emailed us 1 week later stating our upcoming reservations for 7 days out were cancelled and our dog could never return.”
Communication/Phone responsiveness(3 mentions)
“Bad communication - they never answer the phone, you have to leave a message and hope for a response.”
Website/Booking difficulty(2 mentions)
“the website takes me to someplace where it says book a kennel, and there's no list of price or anything.”
Top Rated
4.7 stars from 99+ reviews
This facility has earned a Top Rated badge for maintaining a 4.7-star rating across 99 reviews.
At a Glance
Pricing
Boarding
$50–$60/night
Daycare
$45/day
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