Buckeye Select Kennels

Dog returned with health problems (diarrhea, rash, skin irritation)

“Dog had diarrhea for days and a rash that was so bad we had to take him to the vet”

Soiled blankets returned to customers

“Blankets returned covered in urine from accidents early in their stay (despite on-site laundry)”

Facility odor issues reported

“Office smelled strongly of urine and feces upon pickup, raising questions of cleanliness”

Communication failures and broken promises(4 mentions)

“Multiple 'perks' of their boarding services were not followed through on, and were met with countless excuses instead of any form of apology”

Lack of information about dog's day(2 mentions)

“They couldn't tell us if he was given the proper food, or was around other dogs. What kids of treats or things he was exposed to”

Unprofessional service delivery(2 mentions)

“I left feeling like the service provided was as if done by neighborhood kid who was dog sitting as a favor”