Buddy's Doggie Daycare, Grooming & Boarding

Alleged use of an electronic shock collar without consent

“I never agreed to let untrained staff put shock collars on my dog.”

Alleged serious injury during group play

“Picked her up and she ended up needing eye surgery to fix a severe scratch sustained when staff let other dogs jump all over her during these playgroups.”

Reported sore paws and prolonged crating

“My dog is in pain from running on gravel all day, and they keep the dogs caged 13 hours, maybe more, a day.”

Alleged inadequate incident communication and accountability

“The absolute worst part was zero accountability or even an apology from staff when I called to ask what happened and tell them she was hurt.”

Alleged disregard of an explicit grooming request

“asked them to please NOT use the dryer on her which they said they wouldn’t ... and went ahead and used it KNOWING she was fearful!”

Sore paws or concerns about gravel and extended crating(2 mentions)

“My dog is in pain from running on gravel all day, and they keep the dogs caged 13 hours, maybe more, a day.”

Alleged unauthorized shock collar use

“I never agreed to let untrained staff put shock collars on my dog.”

Alleged injury and lack of notification or accountability

“The absolute worst part was zero accountability or even an apology from staff when I called to ask what happened and tell them she was hurt.”

Alleged failure to follow grooming instructions

“I told the front desk of Buddies this and asked them to please NOT use the dryer on her which they said they wouldn’t and when I picked her up the girl said to me “she was fine with the dryer”!”