Cain's Dog House

Dogs returned filthy, starving, with tick and injuries requiring $400 vet care

“When I came to get them, they were filthy! Covered in dirt and wreaked of urine. They appeared to be starving and had lost weight. My female had a tick on her back and my male was returned to me hand shy!”

Dog returned with fleas and sores

“My dog came back with fleas and sores”

Dog had seizure at facility and came home limping

“I was told that one of my dogs had a seizure. He has never had a seizure before so I have great concerns why he had one at their establishment. He was limping when I brought him home.”

Puppy's nails cut too short causing bleeding

“Upon looking at his nails after I left, I realized at least 3 of them had been cut so far down that they were bleeding.”

Dog not let out during daycare - neglect allegations

“He was 'crossing his legs' because he had to go out so badly, and it was clear he had not been let out to relieve himself for a very long time.”

Long wait times for grooming (5-8 hours)(5 mentions)

“Our 10:30 am appointment for EARS, TAIL, & TOES took over 5 hours today!! Not a call to inform us they were behind or anything.”

Inconsistent grooming quality(4 mentions)

“Both times the cuts were not to my satisfaction but i did not complain although I probably should have being the price I paid was not cheap.”

Price changes/billing issues(3 mentions)

“Gave me one price then when I picked the dogs up it was $30 more than the highest price they gave me.”

Staff attitude issues at grooming(3 mentions)

“The Groomers here seem miserable, almost like they hate to see a client show up.”